Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

How long does it take for me to receive my order?

All merchandise ordered on glogior.com (“Glogior LLP”) can be shipped to all parts of India with an approximate shipping time of 7-10 working days.

How do I create an account?

It’s a simple step just click on my account section and fill required field such as email, mobile, and password to signup

How do I change my shipping address?

For change the shipping address, Contact us on email : hello@glogior.com or raise request via call us : +919870008435

How do I track the status of my order?

After place the order, You’ll receive tracking details on your email after we ship it, You can track it via directly email mention courier website.

HOW DO I RECEIVE CUSTOMER SUPPORT?

Contact us on our customer support email : hello@glogior.com or call us : +919870008435, We always happy to help our customer in any situation.

WHAT DO I DO IF I ENTERED AN INCORRECT SHIPPING ADDRESS?

Contact us on our email : hello@glogior.com or call us : +919870008435 before we ship the order, and provide new shipping address, So, We can change the address according.

WILL MY ITEMS COME IN ONE PACKAGE?

Yes, Item will be come in single one package per order.

If you need to swap an item

Returns and Exchanges

What is your returns policy?

Return & Replacement Window – A return request needs to be placed within 7 working days of delivery of the order at your address. Return & Replacement Reasons– We are committed to ensure the delivery of best quality products to you. However in case of any issue with the product, we will ensure timely resolution within our policy framework. We guarantee a full refund/replacement for all orders that fall under the following categories:

Cancellation before shipment – We respect your choice. We will ensure a full refund for any cancellations made prior to shipment.
Product out of stock but billed–For products that are no longer in stock, we provide a full refund to keep your shopping experience hassle free.
Wrong product received –in case you have received a different product other than what you had placed an order for, we will be issuing a replacement unit.
Dead/defective on Arrival –for products which are dead/defective while receiving and are not repairable by our customer care, we will issue a replacement unit on receiving the defective item.

I received the wrong item

in case you have received a different product other than what you had placed an order for, we will be issuing a replacement unit.

My order arrived damaged

for products which are damaged/dead/defective while receiving and are not repairable by our customer care, we will issue a replacement unit on receiving the defective item.

Where should I mail my authorized return?

Call customer care (Customer Care No. 9870008435 or Email : hello@glogior.com) to log a return request.

How do I receive customer support?

Call customer care (Customer Care No. 9870008435 or Email : hello@glogior.com) to get customer support.

What do I do if I entered an incorrect shipping address?

Contact us on our email : hello@glogior.com or call us : +919870008435 before we ship the order, and provide new shipping address, So, We can change the address according.

Can I change or cancel an order after I've submitted it?

Contact us on our email : hello@glogior.com or call us : +919870008435 before we ship the order for change or cancel order.

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